Sales Person Position Available 

Job Summary:

Provide prompt, dependable, high quality, vehicle sales to customers by using current pro-active feature benefit sales techniques.

Key Results:

     Motorcycle Sales

      ATV Sales

      Customer Service

Major Duties and Responsibilities:

   Sales Department Operations:

• Use floor time effectively to meet customer needs & solicit sales of all products
• Present the features of all products to customers along with their benefits
• Show each customer advantages of products over competing brands
• Cross sell additional parts, accessories, HOG memberships, F&I products, warranties & service contracts etc. with all new vehicles
• Follow procedures to ensure timely and proper completion of all paperwork
• Introduce new customers to the service, parts and general merchandise departments and their personnel
•               

    Customer Service:

• Follow the C.U.S.T.O.M. sales process
• Greet customers immediately, in a courteous and friendly manner
• Handle telephone transactions quickly and courteously
• Ensure customers are properly qualified for needs, wants and ability to buy
• Practice a feature/benefit selling methodology so that all customers receive consistent treatment when doing business
• Ensure the delivery to the customer is an “EVENT” which endears the customer to the dealership
• Contact customers using mailing lists, tickler files & personal follow-up to encourage additional sales and ensure customer satisfaction
• Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to “Make Things Right”
• Attend training sessions to keep current sales techniques and sales department issues
• Cultivate prospects (e.g. showroom customer follow-up, phone-in inquiries, past owners etc.)

     Other Duties

• As assigned 

Commitments

• Treat all employees and customers fairly, courteously and with dignity
• Model superior customer service behavior for all sales personnel by maintaining positive relationships with customer, employees GM and owners
• Remain current with all sales department training available by reviewing ProSell & P.A.C.E. DVDs and attending seminars, workshops and other related training programs assigned
• Be prompt and available for flexible scheduling
• Be honest and fair in all business dealings
• Continually learn more about the products and services you sell.  Stay current on motorcycle trends and selling features

Qualifications & Job Requirements

• Must have an approachable, likable personality
• High energy level
• Excellent communication Skills and demonstrated “closing Skills”
• Knowledge and experience with sales of Harley-Davidson motorcycles, and other products sold by the dealership, or the demonstrated ability to quickly learn them
• Must be able to work effectively with all areas of the dealership to maximize both the buying experience for the customer and the profitability of the dealership

Physical Demands

• The noise level in the work environment is occasionally loud
• Occasionally requires the ability to balance and push a 600+lb motorcycle
• Sales persons spend the majority of the day on their feet, demonstrating products

Resumes can be e-mailed to privateersouwest@eastlink.ca or faxed to 902-648-3119

 Tusket Motor Sports 

P.O. Box  29 Tusket, Nova Scotia B0W 3M0

Phone: (902)648-3111      Fax: (902)648-3119

www.tusketmotorsports.com

Tuesday, October 04, 2011

To our Valued Customers,

Pam, Gary and the staff of Tusket Motor Sports would like to inform you that BRP has chosen to leave the building and the Tri-Counties.  We would like to impress upon you that Tusket Motor Sports will continue to support our past and future customers, in all make and models, including BRP products, as we have in the past.

Jay Trask, our service manager, John Stuart and Joel Morris are here as always to make sure all your needs are met.  We have a supply of all inventory needed to repair your products.

Tusket Motor Sports and Privateers Sou’West will be moving forward in an aggressive manner to supports our customers, in servicing all makes and models as well as providing parts.

Check out our new website www.tusketmotorsports.com or www.privateerssw.com

We appreciate all your past business and hope to continue servicing you in the future.

Sincerely,

Tusket Motor Sports Team